If you haven’t experienced suica, it’s like magically fast. Faster than NFC, faster than Apple Pay, faster than tap to pay, faster than Disney magic bands, faster than your work badge. It absolutely floored me every time I used it in Japan and it’s a full payment transaction.
It's not only magically fast, but it's super useful. You can use it at vending machines + convenience stores anywhere (unless it's one of those old ones that only take cash/coins and print paper tickets) and at the shops as well.
People not in Japan/Singapore/Korea/China should experience what a proper transit card done looks like.
I've used a Suica card for many years now. I agree it's both fast and reliable.
One summer I was crisscrossing Tokyo by train over several days, using the Suica card, so I got to see a LOT of commuters. Lots of people were in a hurry and would run through the gates (the default state is open, it closes quickly if your card is out of funds or there's another problem). Running through the gates while quickly touching the card to the reader. I've done that a couple of times myself.
It's also useful in that you can pre-order a Shinkansen ticket, for example, and link that purchase to your Suica card, which you then use for the Shinkansen gate. If there are other fees (which there may be) they're just deducted from the money the card holds, as usual. Makes everything very simple.
For me a physical card is easier than using a phone. A phone is so much larger so I would need to get it from a pocket somewhere, while the Suica card I can keep in my jeans pocket or some other easy place.
But you should probably just get a suica in your apple or google wallet, you don’t actually need an IC card. I’m not sure if using a phone makes it less fast though, I couldn’t tell (we had to get a card for my kid since he doesn’t have a phone).
Definitely better than the QR codes used by China.
You can use a digital Suica in Google Wallet only if your Android phone has Japan-spec hardware . International Android phones bought outside Japan generally cannot support digital Suica cards in Google Wallet.
Same deal with Opal in Sydney - the old school opal card processes a second or so faster than a card/apple pay/google pay that you can just keep walking. Smashed into the barrier the one time I forgot my card.
I’ve never noticed any delay on the London underground with Apple Pay or a normally debit card - certainly not a second. Havent used an oyster for years but I don’t remember it being faster.
It's completely anonymous and available on many ticket machines. There are some half-wrong info that you have to fill in a form, but that's only for commuter passes and registered cards.
You just tap Buy Suica and insert two 1000 yen bills. The system keeps 500 yen as a deposit, which is refunded when you return the card, but it's also $3.50 for a little memorabilia.
If you absolutely don't want the keepsake, you can create a virtual card from Wallet on iPhone(7 or later). I believe an app is not needed through that path. Those can be loaded from your credit card, or at pink ticket vendors with the cavity for devices(IIRC the latter didn't work initially).
There was a brief period where it was difficult but that's gone now, you can set it up easily on Apple Wallet at least (apparently Google wallet is different?).
It used to be easy to get one from a 7-11, then it was hard for a bit, then it was easy again with digital wallets.
We purchased it from a machine recently. By the way, can I just say: Japan cares about UI in a very different way to Europe. The screens had pleasant graphics and sound, and the buttons for pressing in numbers felt so good. It just felt like someone who cares designed that machine. I did not like the refill-your-IC-card machines though, they made very loud noises so you wouldn't forget to take your IC card with you.
Sad to see the mascot going in March. Apparently this entire brand reset is tied to something JR East is calling 'Suica Renaissance,' which is about a ten-year effort to turn Suica into a lifestyle brand.
They're planning on moving beyond the ¥20,000 prepaid balance limit, they are adding QR code payments (think WeChat and Alipay), making Suica work across regions and support more touchless and cloud-based systems, and connecting it more with banking, shopping, loyalty, discounts, and local services.
So essentially they want to become your default payment platform which is a huge opportunity given how paper-money-driven Japan is.
The penguin isn't owned by JR East, which is the problem. It's owned by a specific artist and licensed by Dentsu, who has to approve all usage. The other transit networks actually fully own their mascots, but Suica's Penguin isn't theirs to control.
The weirdest payment method has got to be the Coke ON vending machines that do not support SUICA but instead require you to QR code-IR blaster you to a website where you bluetooth pair with the vending machine then buy it on your mobile browser.
Like....somehow they turned a sub 1ms operation into a 4 minute 32 second one. It boggles the mind
Huge shout out that if you are going to be in Japan, you need one of these cards. I had thought I could just buy a two day pass in Tokyo. Which, you can, but you are almost certainly going to be limited to what routes and lines you can use, then. Which is brutal when you can't tell google maps which card you have.
Allows you to specify up front what passes you have, worked brilliantly on our honeymoon, especially when figuring out which Shinkansen reservations we needed to make.
tbh if you only stay in Tokyo then the combined Tokyo subway pass (Tokyo Metro and Toei Subway) is the best all around deal, you don't need anything else. ¥2000 for 72 hours
yeah they still have the ticket stations next to the one to refill/buy IC cards. and thanks to the 20/21 Olympics in english now too(not 2 levels of menus deep like many of them used to be) so pretty easy to do
It's a bummer that while Google Wallet on Android phones supports Suica, they only offer the feature if the device was sold originally in Japan. Presumably they didn't want to pay Sony the licensing fees for the technology on non-JP devices.
iPhones have it worldwide, so a visitor to Japan can use Apple Pay to stand up a card and fund it.
Apple Watches also support it, which can make it even more convenient in some circumstances (no need to fish anything out of pockets/bags/etc, can be used while holding other things).
It's not just a patent fee, IC-card support takes special hardware that enables the low latency of the transaction. Only Android phones sold in Japan (including Pixels) get it installed at manufacturing.
All Pixels have the hardware, it's only activated on Japan-based skus. You can root and change the sku to the japanese model and it works. Allegedly the Pixel 11 is only the US sku and the international sku, so all international 11s should have it activated unless they do some serious shenanigans.
The only annoying thing is, well at least in 2023 or so, was that you had to actually load the card with funds even if you had a payment method attached on the iPhone wallet. That got me once as I was tapping like normal throughout my time in Japan and ran out of funds and held up a bunch of Japanese schoolgirls (judging by their attire) who definitely laughed at me and I of course laughed at myself too.
If you’re in Japan here is a tip though. If you’re not super close to the main cities and you’re in an area without as many tourists and you see a group of Japanese school children and they all are eating something - the same thing or stuff from the same place, copy them. You won’t be disappointed. Probably. Had the best curry pan or whatever it’s called in my life following that trick.
When you pay with Suica, the merchant pays a transaction fee of between 2 to 3.2%, similar to a credit card.
That's surprising. IC cards are so universally and cheerfully accepted that I assumed they had no per-transaction costs. Compare the US, where merchants can be surly about card payments.
There's a mindset difference. People are more willing to pay to reduce inconvenience for customers there, whereas here the inconvenience to the merchant sometimes matters more.
The best thing that you can add a Suica, PASMO, ICOCA, or TOICA card anytime to your Apple Wallet. You don't even have to be Japan. Just add transit pass and that's all, when you are there you can start using it instantly. But it works with a lot of cards all around the world (Hong Kong Octopus, Korea Tmoney, SF Clipper etc.) it's in the Wallet app itself.
The FeliCa NFC standard made its way into more than just transit cards in Japan. One notable user is the Amusement IC network, which lets you quickly log into arcade games across multiple manufacturers using a single card. Some implementations (Konami's e-amusement most notably) even go as far as to allow any FeliCa-compatible card or device to be linked to a profile, including transit cards, phones (with no app required!) and certain models of Sony Bluetooth earbuds which use FeliCa for quick pairing.
I still have my Passmo card from my very first visit to Japan in 2008. I went back in 2018 and it still worked and had a balance. I used it as recently as 2025. Pretty cool!
It's a bit of a shame that the long-term "wow" factor has been somewhat negated by the new tourist cards that expire after four weeks ("Welcome Suica" and "Passmo Passport"). It looks like you can get the regular cards everywhere again if you want now, but when I visited in early 2024, there was a months-long shortage of regular cards going on,* so the airports only had those temporary cards available, meaning a whole lot of people came and left only ever getting a temporary one. (I went out of my way to get "real" permanent cards from a couple of other regions, although I regret not collecting more of them at some places I passed through.)
* I have no idea how a shortage of hardware would make it better to give out temporary, expiring cards than permanent cards, since I assume they use the same technology (and the temporary ones would cause more churn, if anything). But that was the story at the time.
Could be because of some payment regulation. IIUC prepaid payment method in Japan has to maintain a large sum of deposit to cover cost of refunds in case of insolvency situation. Balances on expired cards probably aren't used for that deposit calculation.
Also IIRC, relationship between Sony and JRE had soured few years ago and the fab in Japan that manufactured Suica cards was shut down. The contract went to Panasonic, but looks like Panasonic then sold off the smartcard unit to Nuvoton, and likely some security/nationalistic issues around that was the cause of the card supply issue.
There are really subtle cues to tell the model number(smartcards have model numbers!) and manufacturer of cards, most simply in tiny dent created by the cavity to hold the chip. Sony ones were circular and current cards are racetrack shaped.
The joys of single supplier most likely. Probably contracted to provide 1 mil a year or something then if tourism greater than that have the "disposable" ones... doesn't need to be any hardware difference though a simple time limited cards get activated with expiration date and server auto permanent inactivates them.
Wait, the balance is stored on the card? I'm fairly sure the balance is shown in the JR app too, so presumably that cannot be the case. [Update: or maybe not? I opened the app now and it's asking me to enable NFC and hold it up to the card.]
Anyway I love my Suica. I got it a good decade or more ago, I have a few thousand yen on there, and it's always ready for me when I go back to Japan. Useful on the Metro, trains and in shops. Easy to top up at the plentiful, dedicated top up machines. I also loaded Shinkansen tickets on it last time and travelled "ticketless".
Yes, they do store the value. There was a blogpost posted to HN last year that discusses the cryptographic features of these cards [1,2]. It's amazing that these cards are almost solving the problem of secure digital money.
Suica was excellent when I had the chance to use it. I used the Apple Pay version and it worked flawlessly. I think I do prefer what I'm seeing more and more in the US with a tap-to-pay so I don't have to learn a new system, but Suica was so universal that I really couldn't complain. Makes sense especially with the larger diversity of digital payment methods and cash prevalence in Japan.
Suica is incredible, I remember when I first visited Japan in the 2010’s I was amazed at the speed and ubiquity, now in America that tap to pay on transit terminals are becoming more ubiquitous I feel somewhat disappointed at the “lag” I feel compared to the suica transactions
For me, other than the speed and convenience, I was amazed that I could use my same Suica card (on my iPhone) in Tokyo, Kyoto, Osaka, and Fukuoka. Even though each region has their own card, they have mutual use in most areas.
There also seems to be some state logic as well. The card knows when I’m in the middle of a trip and doesn’t update the balance until a future tap when it can determine the extent of the trip (presumably). Very cool that it’s all done locally.
> When you tap your card on a terminal, it reads and rewrites the card locally in an instant, with the entire transaction processed in under 200 milliseconds. For each tap, the card and terminal mutually authenticate each other and generate a fresh encryption key to prevent spoofing.
This is the part that I'd be interested in reading more about. I'd known there must be some data on the card itself (since I can still use smartphone apps to read my cards now that I'm back in the US), but assumed there must have been some server connection too since storing anything authoritative on the card would invite tampering, and wondered why they would've bothered to store a log of recent trips on the card itself in addition to the hypothetical servers. It does make sense for latency reasons that they'd design it for the card itself to be authoritative, but I wonder how they do prevent tampering.
It's largely the same as credit cards - the card have multiple data partitions and secure read/write are encrypted. Balances are logged on both the card and the station-level servers and correctable errors and/or mid-ride updates, if any, are propagated while the user is in motion, so that they can be written upon exit.
^ that was the official explanation for a long time, but they've reportedly transitioned to more credit-card like online system with no station-level servers, and also raised fees, which was negatively received by many rail operators aside JR East itself(which owns the system). There had been few rail companies experimenting with NFC credit card rides, though I'm personally suspecting it's more of bargaining power development.open threat than those lines seriously considering a switch.
The chips in the cards are secure enough that physical tampering is extremely difficult and software tampering is difficult enough with security by obscurity + encryption - the catch is that, it turns out, early Suica cards used DES(not even 3DES it seems), and they just didn't tell anybody until those went out of circulation. Plus, the prepaid limit of 20k yen(local equivalent of $200) limits abuse potential of the system; it's not worth trying to commit blatant frauds on the train-and-sandwiches card.
> The cards have no battery and aren’t self-powered in any way. Instead, the reader on the gate emits an electromagnetic field that powers the card just long enough to complete the transaction.
This is how all passive RFID works. It's pretty cool. There's even systems that are both passive and active. For example, as a Disney adult, I'm familiar with their magic bands which do have a battery but also work passively. For tying ride photos automatically to you the battery matters because you're either moving too fast or are too far from the camera for passive to be consistently effective. But for simply using it as payment or a ticket you're pressing the device up against a reader and no matter how old the battery is it'll continue working.
At a first glance passive RFID would be a perfect match for ride photos, the whole mechanism is ridiculously fast so speed of the ride would not matter much (the technology works at highway speeds just fine) and can work over ~15 meters.
But there are two somewhat significant issues with the radio layer in this application: the geometry of tag antenna is somewhat critical (making it into a band would be problematic) and the back scatter is attenuated by salt water blobs (ie. people) almost perfectly.
> The cards have no battery and aren’t self-powered in any way. Instead, the reader on the gate emits an electromagnetic field that powers the card just long enough to complete the transaction.
Brillant!
AT&T showed this in television commercials back in the 1980's.
"Can you go through a toll booth without stopping? You will. And the company that will bring it to you is AT&T."
People not in Japan/Singapore/Korea/China should experience what a proper transit card done looks like.
It's also useful in that you can pre-order a Shinkansen ticket, for example, and link that purchase to your Suica card, which you then use for the Shinkansen gate. If there are other fees (which there may be) they're just deducted from the money the card holds, as usual. Makes everything very simple.
For me a physical card is easier than using a phone. A phone is so much larger so I would need to get it from a pocket somewhere, while the Suica card I can keep in my jeans pocket or some other easy place.
Definitely better than the QR codes used by China.
In NY, sometime i have to double pay because the card that worked on bus doesn't work on subway...
You just tap Buy Suica and insert two 1000 yen bills. The system keeps 500 yen as a deposit, which is refunded when you return the card, but it's also $3.50 for a little memorabilia.
If you absolutely don't want the keepsake, you can create a virtual card from Wallet on iPhone(7 or later). I believe an app is not needed through that path. Those can be loaded from your credit card, or at pink ticket vendors with the cavity for devices(IIRC the latter didn't work initially).
It used to be easy to get one from a 7-11, then it was hard for a bit, then it was easy again with digital wallets.
Whitepaper: https://www.jreast.co.jp/e/press/2024/pdf/20241210.pdf
They're planning on moving beyond the ¥20,000 prepaid balance limit, they are adding QR code payments (think WeChat and Alipay), making Suica work across regions and support more touchless and cloud-based systems, and connecting it more with banking, shopping, loyalty, discounts, and local services.
So essentially they want to become your default payment platform which is a huge opportunity given how paper-money-driven Japan is.
Like....somehow they turned a sub 1ms operation into a 4 minute 32 second one. It boggles the mind
Allows you to specify up front what passes you have, worked brilliantly on our honeymoon, especially when figuring out which Shinkansen reservations we needed to make.
iPhones have it worldwide, so a visitor to Japan can use Apple Pay to stand up a card and fund it.
If you’re in Japan here is a tip though. If you’re not super close to the main cities and you’re in an area without as many tourists and you see a group of Japanese school children and they all are eating something - the same thing or stuff from the same place, copy them. You won’t be disappointed. Probably. Had the best curry pan or whatever it’s called in my life following that trick.
https://matcha-jp.com/en/9482
That's surprising. IC cards are so universally and cheerfully accepted that I assumed they had no per-transaction costs. Compare the US, where merchants can be surly about card payments.
* I have no idea how a shortage of hardware would make it better to give out temporary, expiring cards than permanent cards, since I assume they use the same technology (and the temporary ones would cause more churn, if anything). But that was the story at the time.
Also IIRC, relationship between Sony and JRE had soured few years ago and the fab in Japan that manufactured Suica cards was shut down. The contract went to Panasonic, but looks like Panasonic then sold off the smartcard unit to Nuvoton, and likely some security/nationalistic issues around that was the cause of the card supply issue.
There are really subtle cues to tell the model number(smartcards have model numbers!) and manufacturer of cards, most simply in tiny dent created by the cavity to hold the chip. Sony ones were circular and current cards are racetrack shaped.
Anyway I love my Suica. I got it a good decade or more ago, I have a few thousand yen on there, and it's always ready for me when I go back to Japan. Useful on the Metro, trains and in shops. Easy to top up at the plentiful, dedicated top up machines. I also loaded Shinkansen tickets on it last time and travelled "ticketless".
[1] https://news.ycombinator.com/item?id=43993711
[2] working link since original blog is down https://web.archive.org/web/20250517082035/https://aruarian....
Can confirm that Suica shows the balance in Apple Wallet.
Now QR code payment seems to be taking off in Japan, but unfortunately you can't access it as a tourist.
This is the part that I'd be interested in reading more about. I'd known there must be some data on the card itself (since I can still use smartphone apps to read my cards now that I'm back in the US), but assumed there must have been some server connection too since storing anything authoritative on the card would invite tampering, and wondered why they would've bothered to store a log of recent trips on the card itself in addition to the hypothetical servers. It does make sense for latency reasons that they'd design it for the card itself to be authoritative, but I wonder how they do prevent tampering.
^ that was the official explanation for a long time, but they've reportedly transitioned to more credit-card like online system with no station-level servers, and also raised fees, which was negatively received by many rail operators aside JR East itself(which owns the system). There had been few rail companies experimenting with NFC credit card rides, though I'm personally suspecting it's more of bargaining power development.open threat than those lines seriously considering a switch.
The chips in the cards are secure enough that physical tampering is extremely difficult and software tampering is difficult enough with security by obscurity + encryption - the catch is that, it turns out, early Suica cards used DES(not even 3DES it seems), and they just didn't tell anybody until those went out of circulation. Plus, the prepaid limit of 20k yen(local equivalent of $200) limits abuse potential of the system; it's not worth trying to commit blatant frauds on the train-and-sandwiches card.
Brillant!
But there are two somewhat significant issues with the radio layer in this application: the geometry of tag antenna is somewhat critical (making it into a band would be problematic) and the back scatter is attenuated by salt water blobs (ie. people) almost perfectly.
Brillant!
AT&T showed this in television commercials back in the 1980's.
"Can you go through a toll booth without stopping? You will. And the company that will bring it to you is AT&T."