My Frame TV developed a dim strip in the centre of the screen after four years of ownership.
Samsung would only proceed with organising a repair if I updated the firmware to the latest version. Something I deliberately held back on to avoid the introduction of ads.
Now I have new firmware. And new ads.
Oy for Samsung to tell me that spares are no longer available for my four year old TV, and would I like to buy a new one (with more ads).
Now everywhere I look I see Samsung displays being used in residential and commercial settings, and I'd estimate 30% of them have noticeably inconsistent backlights, with bright or dark spots.
It's like textual uncanny valley.
I'd love a clean UI to accompany the minimalistic design of the TV itself...but this looks a bit early for me to try :).
Samsung would only proceed with organising a repair if I updated the firmware to the latest version. Something I deliberately held back on to avoid the introduction of ads.
Now I have new firmware. And new ads.
Oy for Samsung to tell me that spares are no longer available for my four year old TV, and would I like to buy a new one (with more ads).
Now everywhere I look I see Samsung displays being used in residential and commercial settings, and I'd estimate 30% of them have noticeably inconsistent backlights, with bright or dark spots.
Never again.